Frequently Asked Questions
Find answers to common questions about our premium cycling apparel and gear.
How do I know which size to order?
We provide a detailed size guide on every product page. Our performance wear is designed for a 'pro-fit,' so if you prefer a looser feel, we recommend sizing up.
Are your cycling jerseys moisture-wicking?
Yes, all Ventus Bikes apparel is engineered with advanced moisture-wicking fabrics to keep you dry and comfortable during high-intensity rides.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. Please contact our support team within 1 hour of placement for any modifications.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How should I care for my Ventus cycling gear?
To maintain fabric integrity, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid fabric softeners and ironing.
Are your products covered by a warranty?
We offer a 12-month warranty against manufacturing defects on all our premium apparel and accessories.